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PRACTICE LEAFET HIGH STREET MEDICAL CENTRE GOLBORNE Dr. A B Anis & Dr. Mrs. Y F Anis
Our practice is one of the practices at Golborne Health Centre in Kidglove House. It is
a two partner practice with Drs. A. B. Anis and Mrs. Y. F. Anis.
Our aim is to provide patients with readily available medical care of the highest
standard for the whole family whilst upholding the traditional friendliness of old time
GP’s. We feel we are in a very good position to influence the quality of care our
patients receive.
This leaflet has been designed to tell you about the Practice and the services that we
offer. We hope that you will find this practice leaflet more helpful and informative.

PRACTICE STAFF
THE DOCTORS

Dr. Abubaker Anis MBBS 1969 (University of Sindh, Pak)

Dr. Anis has a special interest in orthopaedics, rheumatology and minor surgery.

Dr. Mrs. Yasmin Anis MBBS 1969 (University of Sindh, Pak)

Mrs. Anis has a special interest in women’s health, psychiatry and preventive medicine.
PRACTICE MANAGER
(Val Dean) - Val is a very experienced member of the team. She is responsible for the
day to day running of the practice and should be able to help you with any queries and
suggestions you may have. Val also ensures that the care you receive from Hospitals
and other Health Professionals meets the high standards that this practice aspires to.

ADMINISTRATION TEAM
(Val Price) - Val is our reception manager who ensures the efficient running and
management of the office.
Our Administration Team comprises of June, Julie and Irene.

PRACTICE LEAFLET HIGH STREET MEDICAL CENTRE GOLBORNE
Our reception team comprises of four other staff members who are Val Eaton,
Barbara, Julia and Emma. Our receptionists are sympathetic, understanding and
efficient. They are trained to deal with patient information in the strictest confidence.

PRACTICE NURSES
Kathy and Catherine are fully trained Nursing Sisters who have also trained as
Practice Nurses. They are available during surgery hours and conduct numerous
clinics for Diabetes, Asthma, Hypertension, Heart Disease, Cervical Cytology (smears)
and general issues of health and well being. Advice can be provided on healthy living
and smoking cessation.
In addition they carry out routine childhood immunisations. We also offer travel
vaccinations.
COMMUNITY SERVICES STAFF

HEALTH VISITORS
Ann Stopford is the Health Visitor attached to our practice and deals particularly with
the health needs of children, mums and the elderly. She runs a baby clinic at Golborne
clinic where any concerns regarding development can be addressed. Your baby is also
weighed and monitored at this clinic.

DISTRICT NURSES
Sandra Rutter and her team members are attached to our practice. They are expert in
providing nursing care and advice to patients in their homes.

MIDWIVES
The midwife runs our Ante-Natal Clinic every Friday between 1.30pm and 3pm.

COUNSELLORS

We have one counsellor working with us. Gaynor Isherwood helps people to help
themselves. She is a very experienced and sympathetic counsellor. She is there to
support you in finding your solution to your own problems or issues. Doctors will refer
you to the counsellor, when needed.

PRACTICE LEAFLET HIGH STREET MEDICAL CENTRE GOLBORNE APPOINTMENT SYSTEM
We have a flexible appointment system at our surgery. If you need urgent medical
attention you will always be seen the same day, babies are V.I.P.'s and we try to see
them as soon as possible.
You can make an appointment by ringing or calling at the surgery during opening
hours. However, during busy times there may be a slight delay in answering telephone
calls.

SURGERY OPENING TIMES

Our surgery is open for enquiries, repeat prescriptions, making appointments, face to
face as follows, but the surgery telephone is in operation from 8-45 am.

extended
hours surgery
8:15 AM - 6:00 PM
6:30 PM - 7:30 PM
8:15 AM - 6:00 PM
Wednesday
8:15 AM - 3:00 PM
Thursday
8:15 AM - 6:00 PM
8:15 AM - 6:00 PM
Saturday
AM - 12:00 pm (GP not always available on Saturday
morning)
AM – 10:00 AM
DOCTORS ARE AVAILABLE AS
DR. AB ANIS
DR. YF ANIS
PRACTICE LEAFLET HIGH STREET MEDICAL CENTRE GOLBORNE Besides routine consultations, doctors also carry out child health surveillance, minor
surgery, medicals (HGV/Insurance), postnatal clinic and family planning advice.
Extended hours surgeries, on Monday 6-30pm- 7-30pm and Saturday 9am-10am
Extended hours surgeries are for the benefit of those patients who are unable to attend
surgery during normal hours. Patients must make an appointment.

HOME VISITS

Home visits are offered for seriously ill and infirm patients on medical grounds only.
Doctors will decide after full information available if visits are required or not. Please
phone as early in the day as possible with full details in order to allow the doctors to
assess your medical needs. Please note that lack of transport is not a reason to call the
doctor.

EMERGENCY COVER FOR OUT OF HOURS Provided by (Ashton , Leigh, Wigan
out of hours)

If you require urgent medical attention when the surgery is closed please ring 01942
829911.
EMERGENCY TIMES ARE BETWEEN 6-30PM TO 8AM FOLLOWING DAY,
SATURDAY AND SUNDAYS TILL Mon 8 am.
Please note that you will be asked to attend the emergency clinic in Ince under most
circumstances unless there is a clear medical necessity for the doctor to visit. You can
also ring NHS direct, a 24-hour Nurse Led Advisory Service on 08454647 or visit their
website.
SERVICES OFFERED

HEALTH PROMOTION CLINICS

We run a range of health promotion clinics aimed at improving general levels of
health. They are run by our Practice Nurses and Doctors. The following is a list of the
clinics:

ASTHMA
HEART DISEASE
PRACTICE LEAFLET HIGH STREET MEDICAL CENTRE GOLBORNE DIABETES
COPD
HYPERTENSION
CONTRACEPTION AND SEXUAL HEALTH ADVICE OFFERED DURING
NORMAL CLINIC
HEALTH CHECK
EPILEPSY
MENTAL HEALTH
FAMILY PLANNING
SMOKING CESSATION ADVICE
WELL WOMAN CLINIC (During normal surgery hours but please make an
appointment.)
WELL MAN CLINIC (During normal surgery hours but please make an
appointment.)

OTHER SERVICES OFFERED

ANTE NATAL CLINIC

Run by Midwives
Every Friday between 1.30pm and 3pm

CERVICAL CYTOLOGY

Most smears are done during surgery hours by our Practice Nurses.

BABY CLINIC AND IMMUNISATION

We run a well baby clinic, including development assessment between 10am to 12 noon
each Wednesday. Please make sure to have your baby weight taken at Golborne Clinic
before attending for a 6 weeks development check.
Baby immunisation clinics are run by our Practice Nurses every Friday between 11am
and 1pm.
IT IS IMPORTANT THAT ALL BABIES AND CHILDREN UNDER 5 ARE FULLY
IMMUNISED.

PRACTICE LEAFLET HIGH STREET MEDICAL CENTRE GOLBORNE
TRAVEL VACCINATION

When travelling abroad it is essential to protect yourself from infective diseases. Our
nurses offer a full range of travel vaccinations. You can get further information about
your vaccination on.
OTHER VACCINATIONS

These are available from our Practice Nurse for patients travelling abroad or those
who need general protection.
CHIROPODIST
Services are available at local Golborne Clinic.

NEW PATIENTS

WE WELCOME YOU AND YOUR FAMILY TO OUR PRACTICE
We welcome new patients and their families and invite you to attend for a new patient
check so we can get a general picture of your health needs. You will be asked to give
details of past medical history together with dates of vaccinations and smears. Please
bring a fresh sample of urine in a suitable bottle. You can download the registration
form from OUR WEBSITE, print and complete, and bring it with you to register.

COMMENTS/COMPLAINTS

We hope that your visit to the medical centre will be as pleasant as possible. If you have
any complaints that are not resolved by our reception staff, we have an in house
complaints procedure. If you have any comments, suggestions or complaints about the
services we offer you then please contact our practice manager Val Dean. You can
also complete the form for your comments on our website and we will try to get back to
you as soon as possible.

PRACTICE LEAFLET HIGH STREET MEDICAL CENTRE GOLBORNE REPEAT PRESCRIPTIONS

These are only available on permission from your doctor.
48 hours notice must be given. Please order repeat prescriptions after 10.30am.
Please arrange for a responsible ADULT to collect the prescription or you can provide
a STAMPED ADDRESSED ENVELOPE and we will post it to you.
Prescription requests can also be FAXED 01942 481617 or by EMAIL on

Prescriptions are not taken on the telephone unless arranged in special circumstances.
You can also make arrangement with the local chemist to have your prescription
collected from the surgery.

PRACTICE CHARTER
We are committed

To deliver high quality primary health care services.
Treat all our patients equally, courteously and with respect
We aim to give a caring and efficient service.
To be aware of advancements in medical and clinical treatment.
You have the right to confidentiality.
You will be seen the same day if your problem is urgent.
Provide patients with a welcoming environment in safe, modern and well
equipped premises.
Your suggestions and comments about our services will be considered
sympathetically.
Your complaints will be dealt with promptly and efficiently.
YOUR RESPONSIBILITY TO US
Please remember that urgent appointments are for urgent problems only.
Please do not use this for trivial problems like obtaining a sick note or cold and
cough, as this will block an appointment to a patient with a genuine problem.
Let us know of any change of your personal details e.g. change of address etc.
Please cancel your appointment if you are unable to attend.
Be punctual, but be prepared to wait as consultation can be delayed due to
unexpected reasons.
PRACTICE LEAFLET HIGH STREET MEDICAL CENTRE GOLBORNE ADVICE ON MANAGEMENT OF MINOR ILLNESSES

Following is some simple advice which will help you to manage minor illness on your
own. But if you feel concerned about a symptom because of its severity or duration and
you are not sure then you can seek further advice from NHS Direct. on 0845 46 47 or
use their website.
COUGHS AND COLD
It can usually last for a week or two and a cough can last up to four weeks. Symptoms
can include green mucous, coughing, fever and feeling unwell, runny nose and sore
throat. This is generally due to a viral infection and antibiotics do not help. Generally
recommended treatments are paracetamol, ibuprofen, fluid and rest.
SORE THROAT AND TONSILLITIS
Mostly caused by a viral infection, antibiotics have no place in the treatment. Sore
throats can last four to five days. Generally paracetamol and gargling with soluble
aspirin are effective.
SPRAINS
The initial pain and discomfort may last up to a week or so, and some weakness and
pain may persist for up to six weeks. It can be treated with a cold compress.
DIARRHOEA AND VOMITING
It can last two to seven days and can be caused by foods that have been infected by a
bacterium or virus. The best treatment is to rest and have lots to drink to avoid
dehydration. Anti-diarrhoea medication is not usually needed.
CYSTITIS
It is common in women. Symptoms are usually pain on passing urine and frequency
and may have lower abdominal pain, blood in urine and high temperature. Usually a
three day course of antibiotic is sufficient.

PRACTICE LEAFLET HIGH STREET MEDICAL CENTRE GOLBORNE

CHILDRENS HEALTH
There is good NHS website regarding children’s various conditions. It helps you to
diagnose them and how to manage them. http://www.whenshouldiworry.com
ZERO TOLERANCE
We expect patients to treat our staff, doctors, and other patients politely, and with
respect. The practice will not tolerate violent, abusive behaviour, racial, sexual or
verbal harassment. Such action will be reported to police and will result in immediate
removal from the premises and the practice list.

CONFIDENTIALITY
All our staff has signed a confidentiality clause as part of their contract
of employment. You can be sure that anything you discuss with any member of the
practice team will stay confidential and nothing will be disclosed to anyone without
your permission.

USEFUL TELEPHONE NUMBERS
USEFUL TELEPHONE NUMBERS
Emergency Doctors co-operative, out of hours
01942 829911
District Nurses
01942 775505
Social Services
01942 828777
Warrington General Hospital
01925 635911
RAEI/ Leigh Infirmary
01942 244000
Co-op Chemist (central)
01942 726054
Co-op Chemist
01942 728948
Golborne Late Night Chemist
01942 714014
Alcohol Team
0800 389 4463
GUM Clinic, Shine Centre, Wigan
01942 483188
Midwife - Ashton Clinic
01942 775300
Ambulance Booking
01942 482990
Leigh Walk in Centre
01942 483453
PRACTICE LEAFLET HIGH STREET MEDICAL CENTRE GOLBORNE PARTICIPATION GROUP

The purpose of the participation group is to encourage a spirit of self help and support
amongst patients to improve their health and well being.
To promote a patient perspective and enable patients to make the best use of available
health care.
If you wish to join the patient participation group please contact our practice manager.
Mrs. Val Dean.

SICKNESS CERTIFICATE

You do not require a doctor's sick note for any illness lasting seven days or less. Your
employer may however require you to complete a self-certification form (SC2) which is
available from your employer or if you want to download it please visit
http://www.hmrc.gov.uk/forms/sc2.pdf

DISCLAIMER

Whilst we have made every effort to make sure the accuracy and validity of all
information provided in this practice leaflet, this practice does not accept any
responsibility for events arising from the use of the information provided. The
information provided on the website or in the leaflet should not be used as a substitute
for a consultation with the patient's own doctor.

Source: http://www.highstreetmedicalcentre.co.uk/website/P92012/files/practice_leaflet(web).pdf